Panna 365 Terms and Conditions

1 Introduction & General Information

Welcome to Panna 365. This Terms & Conditions document serves as a legally binding agreement between the Panna 365 platform and its users. By visiting our website, creating an account, or using any of our services, you automatically agree to these terms.

Panna 365 is an online gaming platform offering a wide variety of entertainment games for players in Bangladesh. We are committed to transparency and fairness, which is why these terms are written in plain language so you can understand them easily.

2 Eligibility & Age Requirements

To use Panna 365's services, you must meet the following requirements:

• You must be at least 18 years old.
• Online gaming must be legally permitted in your country or region.
• You may only hold one account in your name.
• All information provided at the time of account registration must be truthful and accurate.
• You are playing voluntarily and with your own funds — not on behalf of any third party.

3 Account Registration & Verification

To open an account with Panna 365, you must provide accurate and complete personal information. We follow a KYC (Know Your Customer) policy, which means identity verification is mandatory before withdrawals above a certain amount can be processed.

• Only one account per user is allowed — creating multiple accounts using the same identity, device, or IP address is strictly prohibited.
• You are responsible for keeping your account password confidential. Sharing your account with others is not permitted.
• A national ID card, passport, or driving licence may be requested for verification purposes.
• Accounts created with false or inaccurate information will be terminated and deposited funds may be forfeited.

Account verification is typically completed within 24–72 hours. Withdrawals may be restricted until verification is finalized.

4 Deposit & Withdrawal Policy

The following rules apply to all deposits and withdrawals on Panna 365:

• You must use a payment method registered in your own name to make deposits.
• Depositing through a third party is strictly prohibited and any such transactions will be voided.
• The minimum deposit amount is BDT 100 and the minimum withdrawal amount is BDT 500.
• Withdrawals are typically processed in as little as 5–15 minutes, with a maximum processing time of 24 hours.
• While a bonus is active, wagering requirements must be fulfilled before any withdrawal can be made.
• Additional verification may be required for any transactions flagged as suspicious.

5 Bonus & Promotion Terms

Panna 365 regularly offers a variety of bonuses and promotional deals. The following general terms apply to all offers:

• Each bonus offer has specific wagering requirements (the number of times you must bet before withdrawing).
• Each promotion may only be used once — only one bonus is permitted per household or shared address.
• Any attempt to abuse bonuses, exploit betting patterns, or take advantage of system glitches may result in the cancellation of bonuses and associated winnings.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the relevant conditions have been met.
• Panna 365 reserves the right to modify or cancel any bonus offer at any time.

To view full bonus offers and terms, Promotions Page Visit us.

6 Prohibited Activities

The following activities are strictly prohibited on the Panna 365 platform and will result in immediate account closure:

• Creating multiple accounts or using another person's account.
• Using the platform for money laundering or any other illegal purpose.
• Using software bots, automation scripts, or any other technical means to gain an unfair advantage.
• Attempting to exploit system vulnerabilities or errors to gain winnings.
• Disrespectful or threatening behavior toward other players or staff.
• Operating an account using a false identity or fraudulent information.

7 Responsible Gaming

Panna 365 believes gaming should be a form of entertainment — not a solution to financial problems. We are committed to ensuring responsible gaming for all our players.

• You can set your own daily, weekly, or monthly deposit limits.
• A cool-down period is available for players who need a temporary break from gaming.
• You may apply for a permanent or long-term self-exclusion at any time.
• If you notice any signs of gaming addiction, please notify our support team.

For more information on responsible gaming, visit our Responsible Gaming View the page.

8 Privacy & Data Protection

Panna 365 takes the protection of your personal information extremely seriously. We use advanced SSL encryption technology, and your data is never sold to third parties.

• Your information is used solely for account management, payment processing, and security purposes.
• Information may be shared with regulatory authorities upon a valid legal request.
• You may request to view or update your personal information at any time.

To read our full privacy policy, Privacy Policy View the page.

9 Account Closure & Service Termination

You may request to close your account at any time. Panna 365 also reserves the right to close accounts under the following circumstances:

• In cases of terms and conditions violations.
• If fraudulent or suspicious activity is detected.
• For accounts that have been inactive for an extended period (more than 12 months).
• For legal or regulatory reasons.

Any legitimate balance in your account at the time of closure (excluding bonuses) will generally be refunded, though the process may be delayed if an investigation is ongoing.

10 Dispute Resolution & Governing Law

Panna 365 is committed to resolving all disputes fairly and promptly. If you have a complaint, please contact our support team in the first instance.

• Our support team will provide an initial response within 72 hours.
• In the event of any dispute over game outcomes, server logs and game records will serve as the definitive evidence.
• If an issue cannot be resolved through support, neutral third-party mediation is available.
• These terms and conditions are governed in accordance with the guidelines of international gaming licensing authorities.